TERMS AND CONDITIONS OF SERVICE

These Terms and Conditions govern access to and use of the services offered by DUNEFI CONSULTANCIES FZCO through the website DUNEFIFXCO.COM. By using the Service, you (“the End Customer”) agree to be bound by these Terms, as well as our Privacy Policy.

These Terms and Conditions govern access to and use of the services offered by.

DUNEFI CONSULTANCIES FZCO through the website www.dunefifzco.com. By using the Service, you (“the End Customer”) agree to be bound by these Terms, as well as our Privacy Policy.

Purpose of the Service

The Company provides a technological platform for consulting and the development of digital software and mobile apps.

Registration and Verification

The User declares and warrants:

Be of legal age and have the legal capacity to enter into contracts.

Provide complete, up-to-date, and truthful information.

Accept the identity verification (KYC) and anti-money laundering (AML) processes in accordance with current regulations.

The Company reserves the right to reject, suspend, or cancel accounts that do not meet these requirements.

Use of Credit or Debit Cards

Only valid cards belonging to the User are accepted.

All transactions are subject to fraud verification and authorization from the card issuer.

Any fees for using cards will be communicated in advance.

The User agrees not to initiate unjustified chargebacks. Disputes must be resolved in accordance with the Company's internal procedures.

Non-Refundable Payment Policy

Since digital assets are intangible, consumable and irreversible products, payments made by credit or debit card are final and non-refundable.

By completing a transaction, the User waives the right to request refunds or chargebacks through their card issuer, unless expressly provided by law.

Associated Risks

The User acknowledges that:

Confirmed transactions cannot be cancelled or reversed.

The Company will not be responsible for decisions that may affect the delivery times of the final product.

Rates and Commissions

The applicable fees for the products will be clearly stated before the User confirms each transaction.

We reserve the right to change our rates at any time with prior notice.

Prohibitions

The User may not use the services to:

Illegal, fraudulent or unlawful activities.

Financing terrorism, money laundering, or other crimes.

Acting on behalf of third parties without proper legal authorization.

Limitation of Liability

Economic losses resulting from technical failures or improper use of the system.

Delays due to verification processes or failures in payment networks.

Unjustified chargebacks or unauthorized card transactions.

Cancellations and Refunds

Given the definitive and irreversible nature of the acquisition of products
No cancellations or refunds are accepted.

Modifications

The Company may modify these Terms and Conditions at any time.

The changes will be announced on the website and will take effect 2 days after their publication.